Privacy Policy
PRO MOTORING GROUP
Last Updated: 7 April 2026
1. INTRODUCTION
Pro Motoring Group (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently. This Privacy Policy outlines how we process the personal information we collect from you, or that you provide to us, in accordance with the Protection of Personal Information Act, No. 4 of 2013 (POPIA).
2. THE INFORMATION WE COLLECT
We collect and process personal information mainly to contact you for the purposes of understanding your requirements and delivering our services accordingly. This may include, but is not limited to:
Identity Data: Name, surname, ID/passport number, and driver’s license details.
Contact Data: Email address, telephone number, and physical address.
Vehicle Data: Vehicle identification number (VIN), registration number, and service history.
Financial Data: Bank statements, payslips, and credit history (for finance applications).
Technical Data: IP address, cookies, and usage data when you visit our website.
3. HOW WE USE YOUR INFORMATION
We will use your personal information only for the purposes for which it was collected and agreed with you. This includes:
Processing vehicle sales, trade-ins, and service requests.
Facilitating finance and insurance applications with third-party providers.
Providing customer support and responding to inquiries.
Conducting credit checks and verifying your identity.
Marketing purposes (only where you have opted in) to keep you informed of new stock, specials, and dealership news.
Complying with legal and regulatory requirements (e.g., FICA).
4. DISCLOSURE OF INFORMATION
We may disclose your personal information to our service providers who are involved in the delivery of products or services to you. These may include:
Financial institutions and credit providers.
The National Traffic Information System (eNaTIS).
Insurance companies and brokers.
Third-party service providers (e.g., web hosting, marketing agencies).
5. INFORMATION SECURITY
We are legally obliged to provide adequate protection for the personal information we hold and to stop unauthorized access and use of personal information. We continuously review our security controls and related processes to ensure that your personal information remains secure.
6. YOUR RIGHTS: ACCESS TO INFORMATION
You have the right to request a copy of the personal information we hold about you. We will take all reasonable steps to confirm your identity before providing details of your personal information.
7. CORRECTION OF YOUR INFORMATION
You have the right to ask us to update, correct, or delete your personal information. We will require a copy of your ID document to confirm your identity before making changes to personal information we may hold about you.
8. COOKIES
Our website uses "cookies" to enhance your experience. Cookies are small text files placed on your device to collect standard internet log information and visitor behavior information. You can set your browser not to accept cookies; however, some website features may not function as a result.
9. CHANGES TO THIS NOTICE
Please note that we may amend this Notice from time to time. Please check our website periodically to inform yourself of any changes.
10. HOW TO CONTACT US
If you have any queries about this notice, need further information about our privacy practices, wish to withdraw consent, or correct personal information, please contact our Information Officer:
Company Name: Pro Motoring Group
Information Officer: Jonick Schoeman
Email: jonick@promotoring.co.za
Physical Address: 165 Jan Hofmeyer Road, Voorspoed, Welkom, 9459
11. THE INFORMATION REGULATOR
You have the right to complain to the Information Regulator if you believe we have not handled your data correctly.
Website: https://inforegulator.org.za/
Email: complaints.IR@justice.gov.za